Willow Glen Auto Repair

After extreme disappointment with our usual mechanic, along with a lot of stress and WAY TOO MUCH MONEY spent, B&C AUTO CENTER was recommended by my brother. He expressed how he was BEYOND PLEASED with the results of his visits there. From the first conversations I had with Derek, and then Steve, I KNEW I had made the right choice. Each IMMEDIATELY put me at ease with the way they listened. Their willingness to take the time necessary to explain IN DETAIL, all that was being done ....... it's a feeling that's difficult to express .... even as a FEMALE !! They are AWESOME. They do what it takes to figure out the problem, and then they fix it. Although it's a bit out of the way for me, WITHOUT A DOUBT, I will return for my vehicle's needs. :- )

I had an old F150 that I needed help diagnosing what was wrong with it. It turns out that there was a fair amount wrong with my truck. Although my wife and I decided not to repair the truck, that's not due to anything on the part of B&C Auto. I was contacted regularly by the staff. The items on the quote were all reasonable and fully explained. In the end it just turned out to be too expensive to fix my 28 year old truck. I would recommend and will be recommending B&C to others looking for a good auto shop.

B&C has done a great job servicing my car. From oil changes to brakes, transmission fluid - all the major and minor services. I can depend on my car because they go the extra mile to maintain rather than fix what is broken. Steve and Derek are very knowledgeable and even got the dealer to do one repair under warranty - even though my car was out of warranty. I am a repeat customer...and I don't even live in their neighborhood - they are worth the drive!

My car needed an oil change - so I dropped in at lunch time and they were able to fit me in! They also inspected my car - so I'm all good to go.... Thanks Steve & Derek!

Great customer service, efficient and fast.

We always receive excellent service.

Thank you so much! Quick, thorough, friendly service as always! I wouldn't go anywhere else.

We were well taken care of in a timely manner! Once again, thank you for your consistent, great work, high standards and customer service. We always know we are safe in our cars after you've worked on them.

The guys at B&C are rockstars! They always take care of the little details really well! I also know that I am not being overcharged. Thanks so much!

I drove 30 minutes out of the way to bring my car to B&C because they are one of the only auto repair shops that I can say I trust 100% to make the right decisions. This time I took my car in and pretty much gave them a blank check to do whatever needed done because the car is approaching 100K miles and I want to use it for my daughters over the next few years. Even with that, they continually looked for ways to save money. That is uncommon in general, and in particular in the bay area where customer service at auto repair shops is basically non-existent. Thank you B&C!