Willow Glen Auto Repair

I had B&C perform a diagnostic for my check engine light, complete the necessary repairs and conduct a smog check. Very well, overall. I went in knowing the reason for the check engine light (EGR valve), and B & C did not recommend any additional or extra repairs. They did offer to perform my smog check, which I had originally decided to have done elsewhere, but since I had a favorable impression of the professionalism and courtesy of the staff, I decided to have B&C do the smog as well.

they give great customer service

It's all good. Thanks for the quick turnaround.

The compressor is working well and Emmett and I are enjoying cool rides! Thanks so much for your great service, The loaner car was a God send!

I got all the parts ready to fix the water pump in my daughter's Jeep. Then I found that the fan was frozen to the pump. Without the right tools to move on I brought it to B&C with a new pump in a box. Usually garages complain about bringing in your own parts but not at B&C. They took it right in and turned it around using my parts faster than I ever could. Thanks again guys.

I found B&C Auto Center very welcoming and friendly. Their service was fantastic! I got an "overall" check on my car with a phone call to confirm what "big item" work was to be done. Some services didn't need to be done at this point and I appreciate their honesty about that. Prices were fair, but next time, I'll change my own oil (about $60 and I can do it for $20 myself). They went above and beyond when I brought a second vehicle in that appeared to have a dying battery or a faulty starter. I will certainly keep their number handy for future services! Their location is a little tucked away in the back of the street they are on, so don't give up if you find yourself a little lost. There is a sign on Almaden Road amongst several others, so just be on the lookout.

They have been outstanding for us. They communicate extremely clearly about what needs to be done, they communicate what is cost effective and what is not, and they make sure we understand exactly what we are getting into. Their prices are fair and they’ve been very obliging about scheduling and so forth. They give me printouts of everything and they also do follow-ups to make sure everything is working correctly.

Without notice, I sent B&C an email that my dead truck would be towed to their shop that morning and they fixed it before the end of the day. They also kept me posted on the progress twice during the day. Great communication.

Fantastic, no wait, on time. Great job!!

Everything was timely and went as hoped for. Cost of the test was competitive.