I was referred to B&C Auto Center by Carmax as a preferred repair shop when my check engine light came on for my 2016 Mini Cooper Clubman. From the time I made my appointment to picking up my car, they were friendly, knowledgeable, understood the "maxcare" warranty, were professional, acted with urgency and care. And as a bonus, when the repair took less time than their estimate, I was charged less for the final bill, a first in all my years of auto repairs! They just gained a new customer and many future referrals. Thank you B&C!