We took our Prius here a few times and had good service except for our last service we had done there. Had tires rotated and brake diameter checked on brake pads, they did not write down remaining pad width on work order so we know how much life of pad is left and the tire rotation caused a tire to make noise while driving, (not necessarily their fault, could be under rotated tire). The issue we have is they failed to to put air in tires that were low, charged us $95.00 to rotate tires, and over $400.00 to put 4 new spark plugs in, including price of plugs. That is outrageous! Do not thing we will be returning to this service garage as were not happy with service this time.