I requested for a Saturday appointment and was very surprised that there a customer who was already there. This is my first visit to B&C after reading Angie's List and Yelp's reviews. The customer who arrived before me explained that she moved to AZ and was visiting a friend when she heard a funny noise under the hood. Before moving to AZ, she stated that she has been going to B&C for 15 years based on the recommendation of a number of co-workers (this is a good sign). Steve was very pleasant and easy to talk to and explained that I will need a timing belt replacement at 100,000 miles or so. I was in and out of there within 45 minutes (change oil and bulb replacement). I was shocked that the total bill was only a fraction of what I pay at Toyota Capitol dealership. I am so glad I found a new place to have our cars serviced. I also appreciated the online discount coupons offered by B&C. What a great way to save money!